Privacy Policy

BigBlue Tax & Accounting Services (Pty) Ltd

1. Introduction

BigBlue Tax & Accounting Services (Pty) Ltd (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website.

2. Personal Information We Collect

We may collect the following personal information when you interact with our website:

  • Full name
  • Email address
  • Mobile phone number

This information is collected when you complete and submit a contact form on our website.

3. How We Use Your Information

We collect and process your personal information for the following purposes:

  • To respond to your enquiries and requests
  • To communicate with you regarding our services
  • To provide bookkeeping, accounting, tax, and business compliance services
  • To maintain business records as required by law

We will only use your information for the purpose for which it was collected, unless required or permitted by law.

4. Legal Basis for Processing

We process your personal information:

  • With your consent (when you submit your details via our contact form)
  • Where processing is necessary to provide services to you
  • Where required to comply with legal and regulatory obligations

5. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties unless:

  • It is required by law
  • It is necessary to provide our services to you (e.g. regulatory or compliance purposes)
  • You have given your consent

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, accounting, or reporting obligations.

7. Security of Information

We take reasonable technical and organisational measures to protect your personal information from:

  • Loss
  • Unauthorised access
  • Misuse or disclosure

However, no method of transmission over the internet is completely secure.

8. Your Rights (POPIA)

Under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal limitations)
  • Object to the processing of your personal information
  • Withdraw your consent at any time

To exercise any of these rights, you can contact us using the details below.

9. Cookies and Tracking

Our website does not use cookies or tracking technologies to collect personal information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

BigBlue Tax & Accounting Services (Pty) Ltd
📧 Email: info@bigbluetax.co.za